Global Trauma
Round-the-clock global trauma services support delivered by our expert clinical team - ensuring your people receive specialist, culturally-informed care whenever and wherever they need it.
What is Global Trauma support?
Our Global Trauma support gives your people direct access to our London-based Global Specialist Services team, who are trained to assess needs quickly and refer individuals to local, specialist clinicians in their region. Support is delivered in the format that works best for them - online, by phone, face to face or through more secure communication channels such as Signal.
We have built an extensive worldwide network of accredited counsellors, psychologists and psychiatrists, allowing us to match employees to clinicians with the right language, cultural understanding and clinical expertise. This ensures people working in high-risk environments or exposed to traumatic content receive care that acknowledges their lived experience.
Our ongoing work with organisations such as Reuters, Associated Press, CBC, ITN, The Telegraph, NPR, Save the Children International, Amnesty International and the UK Foreign, Commonwealth & Development Office has shaped our expertise in delivering appropriate support across diverse cultures and contexts.
How your people access support
Employees can reach us at any time to access our trauma services through dedicated access channels tailored to your global requirements. We also work closely with key stakeholders to shape any managerial, leadership, or safety-team referral pathways you may need.
Together, this ensures your people can speak quickly with a trusted, trained professional - wherever they are in the world.
Our clinical-led approach
Our trauma services process begins with an initial specialised clinical trauma assessment. From there, most individuals begin with a structured programme of 12 counselling sessions, followed by a review to tailor ongoing support.
Sessions are supervised, high quality and always delivered by vetted practitioners. We can also integrate our trauma support seamlessly with your existing EAP or wellbeing services to create joined up care for your people.
Our service is built around a range of thoughtful features designed to deliver high‑quality, responsive trauma support across the globe.
What we offer
Our service is built around a range of thoughtful features designed to deliver high quality, responsive trauma support across the globe.
Global reach & 24/7 access
- Worldwide network of accredited, experienced clinicians with the ability to match by location, cultural country and language needs.
- 'In the moment' access backed by a 24/7/365 global infrastructure.
Flexible delivery options
- Support delivered in the way that suits them - online, by phone, through secure tools like Signal, or face-to-face.
- All global language options through our international network.
Trauma expertise across high‑risk sectors
- Industry leading experience supporting staff regularly exposed to traumatic events or imagery, including global media, NGOs, legal teams and construction.
- Trauma informed clinicians who understand occupational-specific risks and aims to support you in providing a psychologically safe working environment.
- Access to specialist trauma-focussed clinical models, including EMDR (Eye Movement Desensitisation and Re-processing) TF-CBT (Trauma Focussed Cognitive Behavioural Therapy).
Benefits for your organisation
By choosing our trauma services, your organisation gains clear, meaningful benefits that strengthen wellbeing, resilience and overall operational confidence.
- Protects employee wellbeing - supporting those most exposed to trauma and high‑stress environments.
- Reduces risk and downtime through rapid, expert intervention.
- Strengthens organisational resilience by increasing psychological safety and ensuring employees feel supported and valued.
- Enhances duty of care compliance, especially for teams deployed internationally or in high‑risk locations.
- Integrates seamlessly with existing wellbeing or EAP provisions, ensuring continuity of care.
Why choose us?
Organisations come to us because we offer more than just support to staff - we bring a comprehensive, clinically grounded support system designed specifically for teams and organisations exposed to high-stress and hostile environments, traumatic experiences or content.
What sets us apart:
- World-leading sector experience supporting organisations who manage trauma daily.
- Rapid, reliable, access through multiple contact routes.
- Tailored solutions, not off-the-shelf services - ensuring support aligns with your operational context and people.
- Integrated wellbeing approach, improving engagement, reducing absenteeism and strengthening psychological resilience across your organisation.
Critical incident stress management
Traumatic events can strike without warning - whether it’s a natural disaster, a workplace accident, or a sudden loss. These moments can deeply affect individuals, teams and entire organisations. That’s where we come in: providing immediate, compassionate and expert support when it matters most.
We provide rapid, expert and compassionate psychological support including Critical Incident Stress Management (CISM) to help your people feel safe, supported and stabilised in the aftermath of a critical event. Our goal is simple: to help your organisation respond effectively while caring for the wellbeing of those affected.